The Book on Marketing: Using Supply Chains to Create Value for Customers.

I wrote yet another book! This one is pretty big, actually, with over 90 chapters, all of which are rather meaty. The book, The Book on Marketing: No More Excuses for Marketing Inaction, can be pre ordered or, depending on when you see this, purchased by clicking the link HERE. A new chapter will post daily for close to 100 days and then the book will be available for immediate purchase instead of just preorders.

I also released the rough drafts of the book chapter by chapter on my website and you can read what I wrote and get the gist of the chapters. Honestly, you don’t even need to read the book. There is enough information between the blog postings and the resources pages found HERE that the rest of the book might just be fluff.

With that said, the blog is a very first draft, mostly notes, of the final book. It’s out of order and a tad messy. This gives you a peek inside my writing process where I do the technical, eclectic part first and the voice tends to change depending on the topic I am discussing and the research I did for the chapter. Paraphrasing from common knowledge sources in the first draft gives it that eclectic look and feel. So please, enjoy my scattered brain and typos in this draft of The Book on Marketing: No More Excuses for Marketing Inaction.

The book itself its a much easier format to read plus adds a lot more of me into it as it goes on with real world, easy to grasp examples where I could put them and honestly, I would truly appreciate your purchase.

Using Supply Chains to Create Value for Customers.

 

Providing excellent value for clients while still keeping your costs competitive is how you maintain a competitive advantage. If you cut costs too much, you can no longer provide quality customer service. And the main factor in retaining customers is service. Your competitors may have an edge if they can appropriately balance costs with consumer value if your costs are too high. It should be remembered that the value-chain includes every activity, from product and service design through customer assistance after a customer purchases a product.

Today, you may provide more value to your consumers by boosting productivity through a streamlined work process, improved connections with your suppliers, and effective use of contemporary technology. Any company's success is reliant on the success of its suppliers and resellers, so efficient and effective supply chain management is essential to the success of each individual component. A typical supply chain involves the movement of goods and services from the producer of the raw materials to suppliers, contractors, and ultimately the owners who require them. Manufacturers and raw material suppliers frequently receive and respond to critical market information last because customer information and money flow in the opposite direction.

Supply Chain Management (SCM) is the term of choice for this entire process. All chain links must cooperate for items and services to be delivered to clients when, when, and in the manner they choose. SCM must simultaneously concentrate on reducing expenses and maximizing resources in order to increase value. 

The majority of value chains will have three links:

  • Delivering goods and services to customers is known as distribution.
  • Production: Transforming raw materials into completed goods and services in response to client expectations.
  • Getting the necessary supplies, labor, and other resources to create the desired good or service.

We begin by examining the Distribution link since it is the step closest to the customer and because the entire process is customer-driven. Manufacturer to agent, agency to distributor, distributor to retailer, and retailer to customer were the traditional connections in the distribution chain. Today's global e-commerce environment frequently just has two visible links: the manufacturer and the client. We shorten lead times and save costs in the supply chain by deleting linkages.

The biggest advantages of supply chain management come from the collaboration of numerous businesses to use a set of common principles uniformly throughout all of their projects. Companies that do not use supply chain management are likely to lag behind quickly. This results in several benefits, including cost savings, higher revenue, and improvement of all work processes. Only when they meet the specific demands of the client and deliver on what they want, anticipate, and value will products and services continue to be valuable to them. Customers will undoubtedly perceive value differently based on your business, therefore it is crucial to get to know them and customize your offerings to meet their needs.

The client product map is a helpful tool for streamlining distribution relationships. Customers will be distinguished using a grid or map of their products. For instance, some clients prefer traditional distribution channels, while others like direct sales. Customer maps also show the linkages between different product combinations, regional marketplaces, seasonal patterns, and other aspects of customer demand. It is crucial to get information regarding customer demand. The goal is to involve the customer in Supply Chain Management (SCM) driving.

Integrating production into distribution is the next stage after re-designing distribution around the customer. You require a production procedure that is quick, adaptable, and focused on the client's request. The days of manufacturing standard goods under standard cost accounting frameworks are long gone. With throughput accounting, the process is now customer-driven and no longer depends on production projections.

You can use SCM to transition to the Resource Area once manufacturing and distribution have been tailored to suit the market. In order to effectively manage resources, materials and other resources must be delivered only when they are actually needed. You will need to inform providers of the needs of your market in order to do this. It's crucial to build trusting connections with everyone involved. When using e-procurement technologies, you might need to phase out some suppliers in favor of those who are more networked and cutting edge. In order to maintain partnerships, it might also be important to split costs with suppliers.

For any organization involved in the process, good supply chain management has a number of advantages. These advantages consist of:

  • Decreased stock levels.
  • Increased cash flow on a whole.
  • Decreased borrowing expenses for both clients and enterprises.
  • Decrease in labor costs.
  • Better manufacturing lead times.
  • Shorter timetables for construction.
  • Improved project profitability overall.
  • A better standing among your clients.

From the product's suppliers to its final users, the entire supply chain needs to be assessed. In a setting that is extremely competitive, supply chains must be externally focused. You must collaborate closely with suppliers, clients, and everyone else in the supply chain to do this. Finally, costs are managed by examining the factors that influence them. To organize your activities more effectively than the competitors is the goal. You can achieve this goal by letting the client direct the process (SCM).

Sourcing and Procurement.

Treat agencies differently than any other category. You are actually purchasing a team and individuals, not goods. RFP guidelines that are too strict and structured scorecards won't function in marketing procurement. Brands are reluctant to work with many agencies because they worry about getting the "B Team." Don't insist that all brands utilize the same AOR, then. You need to establish your credibility in order to persuade Marketing or any other company partner. The easiest method to do it is to offer insightful advice by comprehending their industry (what marketing is/does), and by coordinating your annual goals and objectives.

Due to timeframes, budgetary restrictions, quick technology advancements, and rigorous adherence to governmental and industry rules, it can be difficult to differentiate products, leave a lasting impression, and keep customers loyal. Existing marketing teams must work too hard to overcome these time-consuming obstacles. Your marketing staff may become too stressed while trying to evaluate and choose suppliers from creative agencies. A strategic sourcing team may help your business find the best creative agencies, improving value, lowering risk, and facilitating competitive agreements.

Demand Planning and Inventory Control.

Planning for demand and inventory are seen as crucial components of the supply chain. However, many view them as distinct and rather disjointed supply chain management functions. In one perspective, inventory management is concerned with having the stock on hand to fulfill customer orders, whereas demand planning is a projection of what should or may happen with orders.

The connections between the two are stronger than they initially appear if you look closely. Accurate demand forecasting is the key to understanding the relationship between inventory management and demand planning since real-time data analysis is becoming more prevalent. That link will only strengthen as software technology develops and the supply chain's digitization progresses.

Traditionally, inventory management was done by hand. To "tighten up" operations, find faults, and calculate scrap rates, several businesses employed periodic inventory accounting. Sadly, this had the effect of delaying the availability of solutions until, if ever, the dreaded quarterly inventory. Additionally, a delay of many weeks or months made process improvement challenging. 

These manual techniques couldn't compete in a sophisticated inventory environment. However, software that automates counting and reconciling become accessible over time. Many businesses have been able to transition from a periodic inventory system to a perpetual inventory system and use tools like barcoding, RFID tagging, and scanning to track goods in real time.

Planning for traditional demand was the same. Spreadsheets and charts eventually replaced the manually maintained notepads, guesswork, and crude marketing analyses that had initially been used to predict demand. Demand planning, a process that aims to forecast product demand, however suffered from a lack of forecast accuracy due to siloed data and the time it took to transform data into insights.

However, because demand planning was inaccurate, some "gut-feeling" and experience were needed at the inventory and buy levels, which meant that purchasing remained more closely related to inventory management. Software improved the dependability of demand planning, similar to inventory management. However, the inability to use demand estimates as a guide or link to current events was hampered by the lack of real-time data and sophisticated statistical and analytical tools.

Demand forecasting and inventory management have grown more effective thanks to software. What was lacking, however, was a precise method of connecting the two. Software has developed to the point that data can now be used to improve every stage of the supply chain management process. Real-time supply chain and industrial digitization has made it possible to create a full-fledged "smart factory" environment. Because of this convergence, the insights for inventory control and demand forecasting occur at the same time.

Furthermore, analysis can be completed more quickly than human planners could because to enhanced analytics and a cloud-based, adaptable database structure. This analysis removes prejudice, "gut-feeling," and human input errors while revealing hidden trends and patterns.

Finally, the data is standardized for all supply chain functions. This makes the system entirely transparent by giving users access to the same data in the same form as all other stakeholders.

These developments mean that the margin for error in both inventory management and demand planning is reduced, even if they continue to be two separate supply chain responsibilities. Software is able to generate extremely precise demand projections that are immediately linked to perpetual inventory management, automated purchasing, and easily accessible logistical data. These forecasts make it possible to make smarter decisions, and an inventory management system may now depend more than ever on demand estimates as a reference for stock levels.

Thank you for reading this little piece of The Book on Marketing: No More Excuses for Marketing Inaction. If you received any value from what you read, I ask you to please consider purchasing this book by clicking HERE. Thank you for everything!